Why Proveros
Proveros is one of the most innovative U.S.-based
outsourcing transcription service companies in the
country today. We offer comprehensive solutions built on
proven methodologies and supported by experienced
personnel.
Proveros is dedicated to offering cost-effective,
quality-driven transcription solutions to today's
healthcare facilities. We are quickly gaining a
reputation for supplying our customers with a quality of
service hard to find in today's fast-paced healthcare
market. By combining the finest technology available
with a dedicated and experienced workforce, we are able
offer cost-effective solutions to your transcription
workflow--secure, on time, and quality assured. |
Who We Are
Proveros exists to meet
a defined need in the market for a full-service provider
focused on providing outcomes commensurate with client
expectations.
It is a common practice for
medical transcription companies to fail to disclose that
they utilize third-party providers, i.e.,
subcontractors.
Because of this lack of full disclosure, it became
evident that there was a real need for a company which
truthfully disclosed all aspects of its business model
to all clients.
This includes but is not limited to
geographical locations of labor, quality assurance
practices and guidelines,
inspectability,
security and more.
From this the name
Proveros was born.
The name itself is derived from two
Latin words “Pro” meaning
for
and “Veros”
meaning
truth.
Our mission is to be
totally transparent in all aspects of our business
practices ensuring the highest level of integrity.Proveros
is also different from many
other transcription service providers in that we have a
strong mandate to
intentionally manage our growth utilizing a methodology
that ensures that each client’s expectations are fully
and continually being met prior to accepting additional
clients. Other transcription companies frequently
take on more work than their internal resources can
handle, which often results in existing clients feeling
disillusioned or neglected as their quality and
turnaround times decline. At Proveros, our goal is
to provide excellent service to every existing client,
and only accept additional clients when adequate
resources are in place.
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Certified Business
Partner Program
Through our international “Certified Business Partner”
program, Proveros has developed partnerships with more
than 15 affiliated transcription companies servicing
clients across the U.S.
and around the world. As a Proveros Certified Business
Partner, each company and its corporate office must
undergo a thorough application and screening process,
and be able to evidence their ability to meet Proveros’
stringent business, training and quality assurance
guidelines and standards. This methodology provides our
customers a single point of contact while realizing
virtually unlimited scalability spanning multiple time
zones and allowing work to be performed around the
clock. Proveros has become known for delivering quality
documentation well within contracted turnaround times.
Support
The Proveros staff is multifaceted. We not only support
our own services, but we also assist our clients with
technical or other issues which may arise. Support is
available 24x7x365 and all calls are taken by
supervisors with years of healthcare support experience. |
